Experience

OPSCOMPASS
UX Designer
February 2022 - Present | Remote

• Manages the UX design process of a robust 50+ page SaaS web app from ideation to implementation
• Identified and executed six major feature redesigns in 2023, reducing customer bounce rate by 25%
• Conducted accessibility audits, resulting in updates that boosted WCAG 2.1 compliance by 21%
• Creates design components, user flows, wireframes, and clickable prototypes using Figma
• Works closely with PMs and the development team to implement designs and perform QA testing

UTAH EDUCATION NETWORK
Marketing Communications Specialist
January 2019 - February 2022 | Salt Lake City, Utah

• Led strategic marketing campaigns, overseeing content creation, team collaboration, social media optimization (SMO), and media buying
• Managed and analyzed social media platforms with over 10,000 combined followers
• Generated compelling website content and edited copy for internal teams
• Developed and managed the editorial style guide for all UEN written content

SACHS MEDIA GROUP
Research Intern
May 2018 - July 2018 | Tallahassee, Florida

• Assisted in research design and conducting primary research, including interviews and focus groups
• Translated raw survey data into actionable insights for the Research Director to inform decisions

FSU UNION PRODUCTIONS
Graphic Designer
August 2016 - May 2018 | Tallahassee, Florida

• Created weekly graphics using Adobe Creative Cloud to be displayed across a campus of 40,000+ students
• Designed for an array of formats, including newsletters, billboards, posters, merchandise, and brochures

Education

UNIVERSITY OF UTAH
UX/UI Professional Education Certificate
August 2021

FLORIDA STATE UNIVERSITY
Master of Arts in Integrated Marketing Communications
August 2018 | GPA 3.8 

Bachelor of Arts in Public Relations
May 2017 | GPA 3.8

Skills

Design Thinking
UX Writing
User Research
Wireframing
Prototyping
HTML
CSS
Figma
Adobe XD